FAQ

We carry the full range of Columbia River Knife & Tool products including:

• Automatic Knives (where legally permitted)
• Spring Assisted Knives
• Flipper Knives
• Fixed Blade Knives
• Pocket Knives
• Special edition and HOT SALE items

Our checkout system automatically filters products based on your shipping destination’s legality.

Our system performs automatic compliance checks during checkout. If a knife appears unavailable for your selected shipping destination, it means either:

1. The knife type is regulated in your jurisdiction
2. We currently cannot guarantee compliant delivery to your region

For complex cases, we recommend contacting your local customs office or reaching out to our specialists.

CRKT knives are engineered for peak performance with:

• Field-proven designs by top knife makers
• Military-grade materials and construction
• Innovative mechanisms like the Outburst assisted opening
• Tactical reliability for professional use

Each knife ships with the same precision it was manufactured with.

We offer two precision-tuned delivery services:

Service	Cost	Carrier	Delivery Time	Best For
Standard Express	$12.95	DHL/FedEx	10-15 business days	Tactical professionals, time-sensitive needs
Free Economy	Free ($50+ orders)	EMS	15-25 business days	Collectors, non-urgent orders

Note: All orders process within 1-2 business days before dispatch.

We ship globally with exceptions for:

• Certain Asian jurisdictions with complex knife regulations
• Remote regions with limited carrier service
• Countries prohibiting specific knife types

Our checkout will automatically show shipping options valid for your location.

All CRKT knives ship in:

• Tactical-grade interior packaging to protect blades
• Plain exterior boxes with no branding
• Neutral shipping labels (no mention of knife contents)
• Complete customs documentation for international shipments

We accept all major payment options for knife enthusiasts:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed through secure, encrypted channels.

Active military and law enforcement personnel may qualify for special pricing. Email verification to [email protected] with:

• Your official email address
• Proof of service (redacted ID)
• The items you’re interested in

Our team will respond within 24 business hours with available options.

We offer a 15-day satisfaction guarantee from delivery date:

• Item must be in original, unused condition
• All packaging and documentation included
• Contact [email protected] for return authorization
• Customer pays return shipping unless item was incorrect/damaged

Important: Due to knife regulations, we cannot accept returns of used or sharpened blades.

While rare due to our tactical packaging standards, if damage occurs:

1. Photograph the packaging and damage
2. Do not use the knife
3. Email evidence to [email protected] within 3 days of receipt
4. We’ll arrange replacement or refund